+44 (0)203 058 1000
The Eclipse Lifecycle Services Framework is a scalable framework that can be tailored to fit any project. The sixth phase is the Support Phase. For us the Support Phase is in many ways the most critical factor to the success of any project. The on going efficacy of any implementation is measured by its performance over time and the right support for the long-term is vital.
Our Helpdesk and Software Enhancement Services department has a mandate to deliver real customer service. The Eclipse Helpdesk is not about 'Call Centre' mentality, but is about real people helping real clients such as you with real business issues. It is about speedy, efficient resolutions to technical and business related issues - thereby increasing efficiency for your business and ensuring the smooth running of your operation.
Deliverables from the Support Phase may include the following stages:
To learn more about our approach to delivering effective solutions please call us on +44 (0)203 058 1000 or alternatively you can email
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