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Tues 8th May 2012
A survey by document management software company, Version One, reveals that 73 per cent of UK organisations do not have document management functionality integrated into their customer relationship management (CRM) system. Version One surveyed 126 managers from a cross-section of UK private, public and third sector organisations.
Of the remaining respondents, 17 per cent state that they do have document management integrated into their CRM system with 10 per cent uncertain about whether they do or not.
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