Time Recording and Billing

Time is money. For any service business, unallocated time, from consultants to engineers, has a direct bottom line impact. Organisations have tried everything to maximise billable hours and improve recording, from bonus incentives to penalties.

But paper-based time recording and billing is inefficient and costly:

• Collating billable hours requires a massive administrative overhead
• Inaccurate or late records result in unbilled hours, undermining profitability
• Errors in recording and allocating time and expenses causes problems with billing that delay payment – and can ruin client relationships
• Inaccurate management reporting makes it difficult to measure performance by individual, project or client
  
  

Eclipse has implemented time recording and billing software for service organisations all over the world and is a user of the software for its own consultancy operations. systems@work's Professional Services Automation (PSA) software transforms operational efficiency by integrating financial and project management applications, as well as other key business systems. Efficient and streamlined time and attendance recording combined with integrated billing provides a strong foundation for effective resource planning, budgeting and forecasting and improved management reporting.

With time@work organisations can:

• Automate the capture of billable hours and expenses to drive down the administrative overhead and speed up the billing process
• Eliminate billing errors, reducing payment times and improving cash flow
• Reduce unbilled activity to deliver significant revenue uplift
• Provide project managers with real-time access to staff hours and expenses, giving better visibility of project cost and performance
• Optimise allocation of staff across projects to maximise resources
  
  

To find out how Eclipse can help your organisation improve its time recording and billing process, contact us on +44 203 058 1000, or This e-mail address is being protected from spambots. You need JavaScript enabled to view it .