Enterprise Resource Planning (ERP) systems can be difficult to change, customise or extend. One of the main barriers is the monolithic nature of ERP systems, which makes them difficult to modify and expensive to maintain with high licencing costs.
Organisations are under increasing pressure to respond quickly and adapt to new business requirements in order to stay competitive. A Business Process Management (BPM) solution can complement an ERP system, without causing disruption or changing existing structure within an organisation, or having to start from scratch.
Here are 5 ways in which a BPM solution can add value to an ERP system:
- Reduce or eliminate ERP gaps – a BPM solution can fill in the ‘gaps’ between business objectives and underlying systems that attempt to meet them. When an organisation achieves results, BPM can retrace how those results were obtained and if and how they met the business objectives. ERP on its own is unable to provide end-to-end traceability. BPM can then replicate best business practices to help ensure desired results going forward. Also, some processes that are left ‘untouched’ by an ERP system are often automated by BPM systems, for example, in the finance department, accounts payable processing.
- Improve productivity – a BPM system modernises the existing business infrastructure by innovating processes that improve the operational functionality of ERP to improve a company’s productivity levels. It does this by streamlining and automating repetitive and manual business processes to help focus resources on more productive activities, positively impacting the efficiency of business operations.
- Improve business agility – a BPM solution can bridge the gap between keeping current operations running, whilst executing changes that support the business objectives. BPM solutions are built to adjust to change, unlike inflexible, rigid ERP systems, which makes it easier for organisations to respond to changing requirements. Also, BPM extends process visibility across the entire business network, empowering business users to help manage change.
- Extend the value of business transactions – BPM connects people, systems and processes, extending the value of any business transaction. For any transaction, people and systems can respond in a manner that supports the business. BPM enables organisations to go beyond the transactional efficiencies of ERP to achieve competitive advantage.
- Ease workloads – BPM can help to improve service and productivity levels, without adding to staff workloads. By automating day-to-day transactions, employees have more time to focus on strategic activities.
In summary, a BPM solution can help towards a successful ERP experience. Some BPM solutions, such as the UXC Eclipse Business Process Solution, have pre-built business process documentation that can be customised to an organisation’s particular setup/configuration of their business management solution.
If you are not getting enough value out of your ERP implementation, or are considering implementing BPM alongside ERP, feel free to contact us on +44 203 866 8800. Alternatively, check out our other related blog posts: