About our SunSystems Cloud Services
We provide a range of SunSystems Cloud services, including:
- Consultancy Services
We have been providing Infor consulting services internationally since 1987, delivering consultancy services to more than 2,000 organisations in 70+ countries worldwide. We have a highly-experienced consultancy team who focus on building long term business relationships. Our consultancy staff come from strong accounting or business management backgrounds and many are multi-lingual. - Implementation Services
Our Infor implementation services are based on the Eclipse Lifecycle Services Framework. We work closely with you to make sure every step of the implementation process runs smoothly. - Integration Services
We have integrated SunSystems/SunSystems Cloud with many other finance and business management solutions, including the Proactis Source-to-Pay solutions. - Upgrade Services
New releases of SunSystems Cloud are free of charge and happen automatically, enabling you to take full advantage of all the latest features and functionality. We do still offer upgrade services when required, which consists of an Upgrade Readiness Assessment as part of our Lifecycle Services Framework approach. - Customer Support Services
Our exceptional SunSystems customer services offering is second to none. At the forefront of our service-first approach is our dedicated and experienced helpdesk team. Our helpdesk provides undivided SunSystems support. Our staff know SunSystems inside out, and can guide users on how to navigate the solution in the most effective way and offer advice and guidance to ensure maximum value from your SunSystems software. Our team truly goes above and beyond what is expected of them to ensure consistently happy clients and long-term working relationships.
Additional Services
- Technical Services
Our in-house technical specialists can assist with add-ons to your existing business solutions to help you get the most out of your software investment and improve efficiencies. We can also provide on-site training for your finance and accounting teams. - System Health-Check Services
We carry out system health-check audits to make sure SunSystems and associated modules are functioning correctly for our clients. Our health-checks comprise a review of your existing use of SunSystems from both a functional and technical perspective. We provide ways for you to enhance your business processes to improve efficiencies and reduce costs. - Data Integrity Services
We carry out data integrity checks for our clients to ensure the accuracy and consistency of your SunSystems data and best practice business processes are in place. - Strategic Reviews
As part of our Lifecycle Services Framework we offer strategic reviews, which can be bundled as part of your maintenance and support agreement. Performance tuning and regular databases audit and reviews can be purchased as one-off or recurring consultative engagements. - Cloud Services
We provide custom and integration development services for Infor OS and SunSystems, enabling organisations to leverage all the benefits of SunSystems Cloud, with greater collaboration between business systems than ever before.
Why Work With Us?
- Highly Experienced Team: 38+ years of experience in delivering financial and business management solutions to more than 2,000 organisations in 70+ countries.
- We Can Act Swiftly – we are able to act and respond swiftly to customer requirements, ensuring from moment of initial contact, through to communication with our consulting and helpdesk teams, that you are speaking with the most appropriate subject matter specialist within Eclipse.
- Industry Expertise: Our specialised team brings industry expertise (especially in the insurance and financial service industry sectors) to help you implement solutions tailored to your unique business needs.
- Early Adopters of Infor OS – we have already seen and are experiencing the significant benefits the Infor OS technology platform functionality brings to organisations using SunSystems.
- Specialist Custom & Integration Development Services – we have unrivalled technical expertise in Infor OS and SunSystems integration development projects.