Infor Operating Service (Infor OS) is Infor’s enterprise application platform (EAP), built on Amazon Web services (AWS), and provides a cloud digital transformation solution that underlies an organisation’s entire business enterprise. The platform provides a set of guidelines for all Infor applications and technology solutions as they move to the next generation.
Infor OS brings next generation technology to both Infor and 3rd party business applications, whether in the cloud, on-premise or hybrid. It is built to drive distinct competitive advantage and business growth. It enables new and effective ways of working, helping organisations to increase employee engagement and agility.
Infor OS connects business processes, extensibility, and artificial intelligence (AI) services. It contains powerful workflow capabilities that enable organisations to automate complex tasks. It automatically scales alongside your business, making it easy to expand your business infrastructure.
The Infor OS applications enrich the user experience by providing contextual navigation, temporal views, effective data processing, social collaboration, and embedded analytics. The platform is highly secure with identity management, single sign-on and API security for users whatever the device.
Infor ION is Infor’s iPaaS platform, offered as part of Infor OS. Infor ION enables organisations to easily integrate Infor and 3rd party applications, create workflows and alerts, manage business processes without help from IT, connect applications to their business processes and monitor their entire business.
It is an advanced middleware platform which provides the flexibility needed to integrate complex business management systems. One application can be upgraded, replaced or even fail, without taking the entire network down. Information is accessible in real time, making it easy to monitor your entire business and gain insight into overall business efficiency.
IDM provides a central repository for an organisation’s business documents, increasing productivity by integrating business documents with core business processes inside an ERP or business management solution. The IDM database can store any type of document (contracts/POs/invoices etc.) and links the document to a record or transaction within any Infor application, such as SunSystems Cloud.
IDM consolidates all business documents and ensures that common practices around governing the permissions around documents are always enforced. It is powered by Ephesoft® Smart Capture™ Technology to bring optical character recognition (OCR) and intelligent character recognition (ICR) capabilities.
Infor Coleman is an artificial intelligence (AI) solution for business users that uses machine learning to streamline tasks and provide fresh, valuable insights.
The platform’s digital assistant is a bot-based voice and text chat interface that can ask questions, execute tasks and help navigate complex systems. Coleman AI empowers users with little or no development experience to build and execute AI use cases. Coleman Process Automation is an extension of the AI platform that can be trained to make suggestions based on user behaviour or predicted situations. Users of the platform can make smarter business decisions more quickly.
Infor OS is included with the SunSystems Cloud (SunSystems v7) financial management solution. This means that there is a lot of technology available for organisations with a SunSystems Cloud subscription at no extra cost. This is a major draw for organisations considering SunSystems Cloud as their cloud finance software of choice as they can reap the benefits of the Infor OS applications, increasing business agility and efficiency across their business. Find out more about how Infor OS can enhance SunSystems.
Additional applications which form part of the Infor OS platform include, Infor Mongoose. Infor Mongoose is a low-cost software framework that provides a standard structure and set of components to help developers build applications. Whether it's an intuitive consumer-grade web interface or a high-productivity form, Infor Mongoose helps create the right experience with minimal coding.
''Infor’s cloud technology platform has been vital as we move to 100% cloud. Each time I have a problem to solve, I look first to Infor OS to solve it.''
Steve McEnany, VP of Marketing and Technology at Midwest Wheel Companies.
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